Optimized IT
The Ideal Technology to Support Your Process
How does your company operate? What’s your workflow? Who in your organization needs to be able to access what information where? CST Technology Solutions will evaluate your business process as a standard part of our initial audit – not an expensive add-on service.
Based on our audit, we will recommend the ideal IT infrastructure to support your business. Unlike many IT companies, we are expert in a wide array of technology, and will never push you to choose products we prefer. We will recommend whichever platforms and applications meet your needs most effectively and profitably.
CST’s Optimized IT Services Include:
Outsourced IT Support
With our outsourced IT services, you receive the benefits of 24/7 remote monitoring and management. Additionally, you will receive scalable on-site maintenance support. CST will provide your business with proactive support without hiring internal staff or overspending for excess capacity.
Whether you need help upgrading software, assistance managing an offsite server, or resolving an emergency issue like a downed network connection in the middle of the night, we have your back.
CST offers flexible service packages so that you can choose the level of support that best fits your needs and budget.
Proactive Monitoring
CST uses innovative technologies to ensure that your IT operations are always running smoothly. We actively manage all critical devices for key performance indicators like disk usage and server load, as well as security metrics like virus protection status and firewall configuration.
When we detect a problem or an issue, we will communicate the situation immediately via e-mail or phone in order to keep you apprised of any potential issues. From there, we’ll recommend a strategy based on industry best practices to resolve the issue.
IT Help Desk
CST’s IT service desk is designed to keep your business running smoothly. To make this possible, we have created a help desk ticketing system designed around your business needs. Everything is organized so that you can submit requests and track completion with ease.
Our IT Help Desk will improve asset management, enhance efficiency, and allow you to make smarter IT decisions. Moreover, our main goal is to resolve any and all IT issues.
IT Planning
CST is equipped with a full service IT department that helps you plan for the future. We will work closely with you to build a custom IT roadmap based on your needs and goals, all while keeping you informed every step of the way.
Our team will help you understand what technology can do for your business. Then, we’ll recommend hardware or software to fit those needs. This allows us to monitor usage, identify potential issues, and streamline processes so that operations run as smoothly as possible.
Business Applications
We are constantly looking at new trends in technology and software in order to provide better solutions for our customers. Our up-to-date expertise allows us to keep your business running smoothly with maximum efficiency and minimum downtime.
Software Upgrades
We provide software upgrades for your computers, servers, and network equipment. With our help, you will be able to keep pace with changes in technology while also saving money through the latest software deals.
CST is a one-stop shop for all of your computer support needs. Eventually, software will go out of date. With CST’s optimized IT services, we carry out your upgrades in addition to fixing your systems.
Application Software
We provide application support for all of your office software including Microsoft Office, Google applications, and more. Additionally, we offer assistance with more specialized business-critical software. This includes: accounting packages, electronic medical records, CRMs, enterprise resource planning (ERP), project management, or even something custom written just for your organization.
Preventative Maintenance
Your IT system is only as effective as the care that you provide. We will keep your systems updated to their highest level of performance, and help you avoid potential downtime caused by outdated or missing drivers and software. We’ll also set up backups, both for your data and your system software. We will make sure to keep a separate copy of all non-essential files so that you can quickly recover from any unexpected damage or corruption on your systems.
Remote Support
You rely on your systems to stay up and running 24/7 at all hours without any downtime. CST provides remote support to keep you prepared for digital disasters like viruses that could consume large amounts of data from your networks.
Ready to Optimize Your Business IT?
As a business owner on Long Island, you’re probably already aware of the importance of technology in running your company. Technology helps streamline processes and increases productivity while simultaneously cutting costs.
However, it can be difficult to know where to start when implementing new technologies or how much time and money should be invested into upgrading old systems. CST is here for that! We will evaluate your current IT infrastructure as part of our standard audit process – we won’t charge extra for this service like many other companies do.
Based on what we find during the audit, we’ll recommend an ideal IT infrastructure solution tailored just to you! Give us a call today if you’re ready to optimize your business’s IT system with help from our knowledgeable experts.